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Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging.

To start a return, you can contact us at mitchlittleacademy@gmail.com. Please note that returns will need to be sent to the following address: 11a Summerhill Court, Mudgeeraba Qld 4213, Australia.

If your return is accepted, we will instruct you on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Return postage is the buyer's responsibility.

You can always contact us for any return question at mitchlittleacademy@gmail.com


Damages and issues:
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items:
Unfortunately, we cannot accept returns on sale items or gift cards.


Refunds:
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.